Many of our items now include U.K. delivery.
PRIVACY POLICY
We will always keep your data safe and secure.
Protecting your Privacy
This is the privacy policy of Blackthorn Living. In this document, "we", "our", or "us" refer to Blackthorn Living.
Introduction
This privacy notice aims to inform you about how we collect and process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
What information do we collect about you?
You may give us your personal information when you email us with a enquiry. When you make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number.
We will also automatically collect technical data from you (internet protocol (IP) address, browser type etc) when you visit our website using cookies. Cookies and similar technologies on our website allow us to track your browsing behaviour, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our site.
You have the right to access the personal information that we hold about you. You can ask that your personal information be amended, updated, or deleted at any time.
It is completely your choice about what personal information you provide us with, but if you do not provide the information we require you may not be able to purchase from our site, and you are unlikely to receive the best customer experience.
How We Use Your Personal Information
We use the personal information that we collect to fulfill any orders placed through our website (including processing your payment information), arranging for shipping/delivery, and providing you with invoices and/or order confirmations). Additionally, we may use this information to communicate with you or to screen our orders for potential risk of fraud.
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
Payment information is never taken by us or transferred to us either through our website or otherwise. At the point of payment this information is processed by our chosen payment service provider Stripe or you can log into Paypal. This page may be branded to look like a page on our website, but it is not controlled by us.
Changes to Our Privacy Policy
We may review and update our privacy policy periodically in order to reflect changes within our business or for operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices or if you would like to exercise your rights or make a complaint, please contact us by e‑mail:- enquiries@blackthornliving.com
Copyright © 2023 Blackthorn Living - All Rights Reserved.
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